Terms and Conditions lv918 — Platform Usage Guidelines

This Terms and Conditions document constitutes a legally binding agreement between you ("Member" or "User") and lv918 ("Platform", "We", "lv918"). These terms govern your use of the lv918.win website and all services provided through it.

By performing any of the following actions, you are deemed to have accepted and agreed to these Terms and Conditions:

• Registering a new account on the lv918 platform
• Log in to your existing account
• Making any deposit or withdrawal
• Using any game or service on the platform
• Claiming or using any bonus or promotion

Lv918 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice. Continued use of the platform following any changes constitutes acceptance of those changes.

To register and use lv918 services, you must meet all of the following requirements:

• Aged 18 years and above on the date of registration
• Being a legally competent individual to enter into a binding agreement
• Never previously banned or suspended from using the lv918 platform
• Using the platform solely for personal entertainment purposes, not as a representative or agent of any third party
• Not using funds obtained through illegal means to make deposits

Lv918 reserves the right to request proof of identity or age at any time. Accounts that fail to meet these eligibility requirements will be suspended until verification is complete, or terminated if a violation is confirmed. Funds in accounts terminated due to eligibility violations may be forfeited at lv918's discretion.

Each individual is only permitted to hold one (1) active account at lv918. Holding multiple accounts is a serious violation that may result in the closure of all associated accounts and the freezing of all account balances.

You are fully responsible for:

• Ensuring all information provided during registration is accurate, complete, and up to date
• Keeping your account password and login credentials confidential
• All activity occurring under your account, whether with your knowledge or not
• Notifying lv918 immediately if you suspect your account has been accessed without authorization

Lv918 will not be held responsible for any losses arising from unauthorised account access resulting from a member's own negligence in safeguarding their login credentials.

The KYC (Know Your Customer) process is mandatory before your first withdrawal is processed. You will need to submit a valid proof of identity such as a national ID card or passport. All submitted documents will be handled securely and kept strictly confidential.

Lv918 accepts a variety of deposit methods including local bank transfers (Maybank, CIMB, Public Bank, RHB), digital wallets (Touch 'n Go eWallet, GrabPay, Boost), and debit cards. All transactions are processed through an SSL 256-bit encrypted payment gateway.

Deposit Terms:

• The minimum deposit amount is RM 10 per transaction
• Deposits must be made from an account or payment method registered under the member's own name
• Third-party deposits are not accepted and will be returned minus processing fees
• Lv918 reserves the right to request proof of payment method ownership at any time

Withdrawal Terms:

• The minimum withdrawal amount is RM 50 per request
• Full KYC verification must be completed before your first withdrawal request is processed
• Withdrawals are processed within 15 minutes to 1 hour on business days
• Withdrawals must be made to the same payment method used for the deposit
• Lv918 reserves the right to request additional verification for withdrawals exceeding certain limits

Lv918 offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to wagering requirements and specific terms stated alongside the offer. General terms applicable to all bonuses are as follows:

• Bonuses may only be claimed once per member unless otherwise stated
• Wagering requirements must be fully met before winnings from bonuses can be withdrawn
• Bonuses are non-transferable to other members and cannot be directly exchanged for cash
• Lv918 reserves the right to cancel any bonus found to have been claimed fraudulently or in breach of its terms
• Bonus amounts that have not met the wagering requirements are not eligible for withdrawal
• If an account is closed before the wagering requirements are met, any associated bonuses and winnings will be forfeited

Lv918 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. lv918's decisions on all bonus-related matters are final.

All games on lv918 operate using a Random Number Generator (RNG) that has been certified by independent international audit bodies. This ensures that every spin, card hand, or dice roll is truly random and cannot be manipulated by any party.

General game terms applicable across the entire platform:

• Settled game results are final and cannot be disputed unless there is clear evidence of a technical failure
• In the event of a technical failure during gameplay, lv918 reserves the right to void the affected round and refund the bet
• The use of automated software, bots, or any third-party tools for gameplay is strictly prohibited
• Lv918 reserves the right to limit or block betting from members suspected of using strategies that undermine the integrity of the games

For Live Casino games, additional rules set by the respective game providers (such as Evolution Gaming) also apply. Members are encouraged to familiarise themselves with the rules of each game before placing wagers.

The following activities are strictly prohibited on the lv918 platform and may result in immediate action, including account closure and fund freezing:

• Fraud and Manipulation: Any attempt to cheat, manipulate, or exploit lv918 systems, games, or processes
• Multiple Accounts: Registering or using more than one account, whether directly or through a third party
• Money Laundering: Using the lv918 platform to process illegally obtained funds
• Bot Usage: Using automated software, scripts, or artificial intelligence to play or interact with the platform
• Bug Exploitation: Exploiting any technical vulnerabilities, bugs, or system errors to gain an unfair advantage
• Hacking: Any attempt to disrupt, hack, or gain unauthorised access to lv918 systems
• Payment Fraud: Making payments using stolen, fraudulent, or payment methods that do not belong to you
• Impersonation: Impersonating another member, lv918 staff, or any authority

Lv918 continuously monitors all account activity using an advanced fraud detection system. Any suspicious activity will be investigated and appropriate action taken without prior notice.

Lv918 reserves the right to suspend, restrict, or close any account without prior notice where there is reasonable cause, including but not limited to:

• Violating any section of these Terms and Conditions
• Suspicion of fraud, money laundering, or other illegal activities
• Inability to verify a member's identity or age
• Requests from relevant legal authorities
• Accounts inactive for the specified period

Members may also request voluntary account closure at any time by contacting our support team. For voluntary closures, any valid remaining balance will be refunded once all applicable wagering requirements are met and KYC verification is completed.

Lv918 provides its platform and services "as is" and makes no warranties, express or implied, regarding the suitability, availability, or accuracy of the platform for any particular purpose.

Lv918 will not be liable for:

• Any financial losses incurred as a result of wagering activity on the platform
• Service disruptions caused by factors beyond our control, including internet outages, server issues, or natural disasters
• Indirect, consequential, or punitive losses arising from use of the platform
• Actions or omissions by third parties including game providers or payment processors
• Any damage to your device or computer system resulting from use of the platform

Lv918's maximum liability to any member under any circumstances is limited to the amount deposited by that member within the 30 days prior to the claim arising.

Lv918 values the privacy and personal data protection of all its members. The collection, use, and storage of your personal data is managed in accordance with Privacy Policy our separate policy, which forms part of these Terms and Conditions.

By using the lv918 platform, you agree that we may:

• Collecting and processing your personal data for platform operations and legal compliance purposes
• Using your data to verify identity and prevent fraud
• Retaining your transaction records for the period required by law
• Sharing your data with regulatory authorities when required by law

Lv918 will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. All data is stored on servers protected with high-level encryption.

Lv918 reserves the right to update or amend these Terms and Conditions at any time in response to operational requirements, legal changes, or platform policy updates. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this document
• Displaying a notice on the platform's home page for an appropriate period
• Sending notifications to members via their registered email for significant changes

Continued use of the platform after changes take effect constitutes acceptance of the updated terms. If you disagree with any changes made, you have the right to close your account and withdraw any remaining valid funds in accordance with the established procedures.

If you have any enquiries, concerns, or complaints regarding these Terms and Conditions or your use of the lv918 platform, please contact our support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the lv918 platform
• Email: [email protected] (target response time: under 24 hours)

Our experienced support team is ready to assist you in both Malay and English. We are committed to resolving all enquiries and complaints promptly, transparently, and fairly.

For account-specific enquiries, please provide your account number and relevant details so our team can assist you more quickly and effectively.