Your privacy is lv918's top priority. This document transparently explains how we collect, use, store, and protect your personal data every time you use our platform.
All data transmitted between your device and lv918's servers is protected with 256-bit SSL encryption. This means your personal and financial information cannot be intercepted or read by any unauthorised party.
Lv918 never sells, rents, or shares members' personal data with any third party for marketing purposes. Your data is used solely for platform operations and compliance with applicable legal requirements.
Our identity verification (KYC) process is conducted through secure and integrated channels. Documents you submit are stored in a protected environment and accessed only by authorised personnel.
Lv918 member data is stored in certified data centers with strict physical and digital access controls. Regular data backups are performed to ensure your information remains available and protected at all times.
You have the right to access, correct and request deletion of your personal data at any time. The lv918 support team, available 24/7, is ready to help you manage your privacy preferences with ease.
Lv918 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. We regularly review our privacy practices to ensure ongoing compliance with the latest standards.
Important Note: This Privacy Policy outlines lv918's data collection and management practices. By using our platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.
Lv918 ("we", "Platform") deeply values the privacy of every member and visitor who uses the lv918.win website. This Privacy Policy has been drafted to clearly and transparently explain how we manage your personal data when you use our services.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. Our commitment is to ensure your data is collected only when necessary, used responsibly, and protected at all times.
This Privacy Policy applies to all information collected through the lv918.win website, the lv918 mobile app, and any interaction you have with our platform including customer support and marketing communications.
Lv918 collects various types of information depending on how you interact with the platform. The following are the categories of information we collect:
A. Information You Provide Directly
B. Information Collected Automatically
Security Guarantee: All sensitive information such as passwords and payment details is encrypted using 256-bit SSL encryption before being stored or transmitted. We never store full credit card or debit card numbers in our systems.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Information | Account management & identity verification | Throughout active account + 5 years |
| KYC Documents | Legal compliance & fraud prevention | Minimum 7 years |
| Transaction Records | Tax compliance & financial auditing | Minimum 7 years |
| Game Log Data | Dispute resolution & integrity auditing | 3 years |
| Technical & Log Data | Security & fraud detection | 90 days |
| Session Cookies | User experience & authentication | Until session ends |
The data we collect is used solely for legitimate and responsible purposes. lv918 uses your information for the following:
Lv918 does not use your data to make automated decisions that materially affect you without human intervention. Should we need to process your data for purposes not stated here, we will obtain your consent first.
Lv918 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are certain situations where we may need to share your information with trusted parties:
Sharing Guarantee: All third parties we work with are bound by strict data protection agreements. They are only permitted to use your data for specified purposes and may not share it with other parties without lv918's consent.
Lv918 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.
Key security measures we implement include:
Data Breach: In the event of any data breach that may affect your personal information, lv918 will notify you and the relevant authorities within the timeframe required by law, and take immediate steps to mitigate any harm.
Lv918 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help the platform remember your preferences and improve overall functionality.
Types of cookies we use:
You can manage and delete cookies through your browser settings at any time. However, disabling certain cookies may affect your experience on the lv918 platform and some features may not function properly.
As a lv918 member and data subject under applicable data protection laws, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to any inaccurate or incomplete data in your account.
In certain situations, you may request deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another provider.
Under certain circumstances, you may request that we restrict how we process your data.
How to Submit a Request: To exercise any of the above rights, contact the lv918 support team via live chat or email at [email protected]. We will process your request within 30 business days. Some requests may require identity verification beforehand.
Lv918 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or to comply with applicable legal requirements. When data is no longer needed, it will be securely deleted or anonymised.
Our general data retention principles are as follows:
The lv918 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data from anyone under the age of 18.
If we find that we have collected data from an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. If you believe a child has registered an account on our platform, please contact us immediately so we can take the appropriate action.
Lv918 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When material changes are made, we will:
We encourage you to review this page periodically. Continued use of the platform after any changes take effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:
Our experienced team is ready to assist you in Bahasa Melayu and English. For privacy rights-related inquiries, please clearly state the type of request and the relevant account details so we can assist you more efficiently.
If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or the relevant regulatory body.
Lv918 protects your privacy and data at every step. Register your account today and enjoy over 500 premium games with complete peace of mind.